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What is service measurement in the insurance industry? |
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All or nearly all insurance companies would have some type of system in place (post loss surveys, new business surveys etc) to gauge or audit their customer satisfaction, I think this may be referring to the customer opinion as it relates to services rendered? Just a guess.
First answer by Mama lori. Last edit by Mama lori. Contributor trust: 351 [recommend contributor]. Question popularity: 13 [recommend question]
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